What Our Legal Terms Cover
Our legal terms set out the conditions under which you may hold and use a jom178 account, including how we process account information, what activity is permitted, and the jurisdictional limits that apply. Access is conditional on local law in Malaysia — if your location or
-
1
circumstances make access legally restricted, these terms make that clear before you proceed. We do not extend account access to regions where local law prohibits it. When you link a payment method — Touch 'n Go eWallet, Boost, or GrabPay — to your account, the data
-
2
involved is handled under our data retention policy, which limits storage to what is operationally necessary. Payment records tied to DuitNow or FPX transfers are retained for audit purposes only and are not shared with third parties for marketing. Any dispute over a transaction must be
-
3
raised through the account support channel within the period stated in the full terms document. Changes to these terms are communicated via your registered account notification path — check your account messages to stay current.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.