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How jom178 Handles Your Personal Information

This Privacy Policy explains exactly what data jom178 collects when you open an account, make deposits via Touch 'n Go eWallet, Boost or GrabPay, and use our platform — and how we keep that data secure.

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a layered approach to protecting the information tied to your account. Encryption, session controls and access restrictions work together so that your data is not exposed to parties who have no business reason to see it. Here is how each area works in practice.

Cookies and Session Data

We use cookies to keep your session active and remember your preferences. You can manage cookie settings through your browser. Disabling cookies may affect how certain account features load.

Account Security Measures

Login attempts trigger an OTP check sent to your registered mobile number. If we detect a new device or an unfamiliar location, additional verification is required before access is granted.

Data Retention and Deletion

We keep your account data for as long as your account remains active and for the period required under applicable law. Once that period passes, data is deleted or anonymised according to our internal schedule.

Third-Party Data Sharing

We share data only with payment processors like Touch 'n Go eWallet, Boost and GrabPay as needed to complete transactions. We do not sell or rent your personal information to any marketing or advertising third party.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have questions about how your personal data is handled, want to update your account information, or need to make a formal data request, our support team is the right starting point. You can reach us through live chat on the platform, by email, or via our Telegram channel. We aim to respond to all data-related queries within a reasonable time and will confirm receipt of any formal request in writing.

Live Chat Start a live chat session from the account menu on any device. Our team can handle data queries, account verification questions and privacy concerns directly.

Email Support Send your data access or deletion request by email. Include your registered account name so we can locate your records and respond accurately.

Telegram Channel Reach us on Telegram for faster responses on account-related privacy matters. Provide your account reference number so we can verify your identity before processing any request.

What Information We Collect and Why

jom178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with jom178, we collect the information you provide during registration — your name, email address, contact number and date of birth. When you fund your account using Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, we record transaction references and

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amounts to reconcile your wallet balance and verify that deposits and withdrawals are processed correctly. We do not store your full payment credentials — only the transaction reference passed back from the payment provider. We also collect device and session data automatically: your IP address, browser
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type, operating system, and the pages you visit within our platform. This technical data helps us detect unusual login activity and keep your account secure. If you contact our support team, we keep a record of that conversation so we can follow up accurately. We retain
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personal data only for as long as it is needed for account management and our legal obligations. You may request a copy of your data or ask us to delete it by writing to our support team. Players in Petaling Jaya and across Malaysia can reach
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us through the channels listed in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Rights — Frequently Asked Questions

These are the questions we hear most often about data, account privacy and your rights as a jom178 account holder in Malaysia. If your question is not covered here, reach out through live chat or email and we will get back to you.

We collect your name, email, phone number and date of birth at registration. Payment transactions via Boost, GrabPay or DuitNow generate reference records, but we do not store your full wallet credentials.

Yes. Send a written request to our support team by email or live chat, including your registered account name. We will confirm receipt and provide your data summary within a reasonable timeframe.

Contact us through live chat or email with a deletion request. We will verify your identity first, then process the deletion. Some records may be retained as required by applicable law before full removal.

No. We share data only with payment processors — such as Touch 'n Go eWallet and FPX — to complete your transactions. Your personal information is not sold or rented to any third-party marketing entity.

Cookies keep your session active and store basic preferences. You can disable them via your browser settings, but some account functions — like staying logged in between pages — may not work as expected.

We will post the updated policy on this page and, where the changes are significant, notify you via email or an in-account message. Continued use of the platform after updates means you have acknowledged the revised terms.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountjom178 Login InfoMalayan Tiger Slots

How jom178 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookies and Session Data

Account Security Measures

Data Retention and Deletion

Third-Party Data Sharing

How to Contact Us About Your Privacy

Your Privacy Rights — Frequently Asked Questions

01 What personal data does jom178 collect when I open an account?

02 Can I request a copy of the data jom178 holds about me?

03 How do I ask jom178 to delete my account and personal data?

04 Does jom178 share my information with advertisers or marketing companies?

05 How does jom178 use cookies and can I turn them off?

06 What happens if jom178 updates this Privacy Policy?

Privacy Policy

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